Coronavirus Resources

Covid-19 Update & Resources

Overview: Reopening in Phases

Phase 2 Guidelines

The Phase 2 guidelines apply to non-essential businesses in regions that are permitted to reopen, essential businesses throughout the state that were previously permitted to remain open, and commercial and recreational activities that have been permitted to operate statewide with restrictions. If guidance has not yet been published for your specific industry, but you are permitted to reopen, please refer to the NY Forward Safety Plan template.

Pursuant to the Governor’s Executive Orders, the following businesses remain closed:

  • Malls; specifically, any indoor common portions of retail shopping malls with 100,000 or more square feet of retail space available for lease; however, any stores located within shopping malls, which have their own external entrances open to the public, separate from the general mall entrance (e.g. strip malls), may open;
  • Dine-in and on-premise restaurant or bar service, excluding take-out or delivery for off-premise consumption;
  • Large gathering/event venues, including but not limited to establishments that host concerts, conferences, or other in-person performances or presentations in front of an in-person audience;
  • Gyms, fitness centers, and exercise classes, except for remote or streaming services;
  • Video lottery and casino gaming facilities;
  • Movie theaters, except drive-ins; and
  • Places of public amusement, whether indoors or outdoors, including but not limited to, locations with amusement rides, carnivals, amusement parks, water parks, aquariums, zoos, arcades, fairs, children’s play centers, funplexes, theme parks, bowling alleys, family and children’s attractions.

For help determining whether or not your business is eligible to reopen, use the reopen lookup tool HERE

Guidance for Phase 2 Include:

Business Owners must read the detailed guidelines and provide their digital signature affirming that they have read and understand the document.



Businesses in each region will re-open in phases. Re-opening refers to non-essential businesses and business activities. Essential businesses and business activities that are open will remain open.

The guidelines below apply to both non-essential businesses in regions that are permitted to re-open and essential businesses throughout the state that were previously permitted to remain open.

Eligibility for reopening will be determined by health metrics for each region.

Phase One: Starting May 15th Central New York, Finger Lakes, Mohawk Valley, North Country, Southern Tier and Western New York are allowed to reopen 

-Agriculture, Forestry, Fishing and Hunting
-Retail - (Limited to curbside or in-store pickup or drop off)
-Wholesale Trade

Phase Two: Not Open

-Professional Services
-Administrative Support
-Real Estate / Rental & Leasing

Phase Three: Not Open

-Restaurants / Food Services

Phase Four: Not Open

-Arts / Entertainment / Recreation

For help determining whether or not your business is eligible to reopen, use the reopen lookup tool. You can also scroll down to find the guidance for each phase.


Oneida County Impacted Business Survey
Oneida County, in collaboration with Mohawk Valley EDGE, the Utica Chamber of Commerce, the Rome Chamber of Commerce, the Genesis Group and Oneida County Tourism, is conducting a survey to identify and assess the impacts of the coronavirus (COVID-19), on Oneida County businesses.

Your individual responses will remain confidential and data collected and disseminated will be aggregated. Information will be used to assist in helping to mitigate the impacts to our economy and to connect your business with the quickly evolving tools and resources you need during this challenging time.

Click here for the survey. 


It is clear we need to brace for decimated demand numbers in the near term and expect to be challenged as never before in the weeks and months ahead. Here are the latest top line developments:


-As you know, attractions, movie theaters, gyms, casinos and nightclubs have closed statewide (this will also be enforced in New Jersey and Connecticut as the Governors are working together on protocol to combat the virus as quickly and efficiently as possible).

-Hotels have been deemed Essential Businesses and are allowed to remain open for guests, but must following CDC recommendations and protocols for health and safety.

-New York State restaurants, bars and cafes will only serve take-out and delivery, effective 3/16. Because of this restriction, certain State Liquor Authority regulations will be waived according to the New York Hospitality Alliance.

-Crowd capacity across New York State and the tristate area, including private events, has been reduced to 10 people, per the Centers for Disease Control’s (CDC) recommendation for the next eight weeks.

-The State is waiving all park fees where applicable. This is in an effort to give families a safe outlet to get outdoors as the weather is changing, in an environment that is not densely populated.

-Canada and the U.S. have mutually agreed to “temporarily restrict all nonessential travel across the Canada-U.S. border.

-Gov. Andrew Cuomo signed a bill that would guarantee paid leave for New Yorkers under mandatory or precautionary quarantine for COVID-19.

-All non-essential businesses were ordered to close by 8pm Sunday, March 22, 2020. Click here for the Executive Order and further explanation.

-Effective March 21, 2020 at 8 p.m. and until further notice, all barbershops, hair salons, tattoo or piercing parlors and related personal care services will be closed to members of the public. This shall also include nail technicians, cosmetologists and estheticians, and the provision of electrolysis, laser hair removal services, as these services cannot be provided while maintaining social distance. 

Please continue to keep us posted on changes in your business and report cancellations by completing our member survey. The report is vital for us to understand the lost business and impact. We will be sending out each week for our partners to submit.

We have assembled several resources to update you on the latest information (see the links below), and will keep you apprised of any significant new developments.

Tool Kit

Health & Safety Resources:
Oneida County Department of Health

New York State Department of Health

Centers for Disease Control and Prevention

World Health Organization

Small Business Resources:
Small Business Administration 

NYS Small Business Development Center

NYS Attorney General

NYS Department of Labor - Unemployment

NYS Workers' Compensation Board

US Department of Labor

Travel Industry Resources:
I LOVE NY Coronavirus Resources for Travelers

US Travel Association

Destinations International


For an update from Utica Mayor Robert Palmieri & Utica Comptroller Bill Morehouse, including the city issuance of an emergency order and actions taking effect immediately, please click here. The order includes the closure of City Hall and other city departments and facilities, updated UPD procedures and more.

We encourage all businesses to engage with their local Chamber of Commerce as we navigate our way through this crisis together. For a complete listing of local Chambers of Commerce visit

While these are dark and uncertain times, we are not alone in this struggle. We have experienced hardship and risen above it many times before. While this is unlike previous challenges, we will rise again.

In the meantime, take care of yourself and your friends and family, and remember to keep washing your hands. We need everyone to be healthy and strong to get to the other side of this. Please do not hesitate to reach out with questions or if we could be of support in any way.


New York state parks, trails and grounds of historic sites are open for open air outdoor recreation. Governor Cuomo is urging all New Yorkers to stay home as much as possible. If you do plan on visiting, it should be for a healthy nature break. For the safety of all visitors and to stop the spread of COVID-19, all State Park playgrounds, athletic courts and sporting fields are CLOSED.

 Please limit outdoor recreational activities to non-contact, and avoid activities where you may come in close contact with other people. If you arrive at a park and crowds are forming, choose a different park or trail, or return another time/day to visit. We appreciate your support and patience as we navigate this public health crisis together. Learn more about COVID-19 and its impact on NY State Parks.
Early Season Camping: Due to the global health crisis, all campgrounds, cabins, and cottages are CLOSED to overnight visitation through April 30. All visitors with reservations will be issued a full refund. We ask for your patience as refunds are processed.
Camping Reservations: New York State has suspended all new camping, cabin and cottage reservations for the 2020 season until further notice. We are assessing campground status on a daily basis. If you've made a reservation for the season beginning May 1, and we determine your campground is safe to open, your reservation will be honored. However, visitors who wish to cancel an existing reservation may do so and receive a full refund. Thank you for your patience as we work to protect the safety of our visitors and staff.